Softcare - ebusiness for all business

Click Here to return to SoftCare Home Page. .... SoftCare EDI Solution Page.

AS2 for Retailers - The Value Proposition

White Paper By Michael Cobban Director of Business Analysis, SoftCare EC, Inc (c) 2004

I would like to move all of our EDI business documents, which represent 90% of our business, from our reliable EDI VAN for communications to communicating these business documents using the Internet.

In 1999, if an MIS Director had gone to his executive with such a proposal, he would have been laughed at or more likely fired. In the year 2004, many large retailers such as Wal-Mart, Lowes, Meijers, Michaels, Food Lion, Kohls, Winn-Dixie etc. have switched from VAN communications to using the Internet for the transmission of business critical documents. “Internet EDI transaction volume has been increasing steadily during the past six quarters at a 50%-60% growth rate, and we expect this to continue through 2005/06,” said Carl Lehmann, vice president of technology research services at META Group.

Why did they switch? Cost is one reason. Retailers are constantly trying to find ways to reduce costs. Companies such as Do-It-Best have found that cost of EDI via a VAN is expensive, with a charge reaching $15,000 per month. Piggly Wiggly Carolina Co. has cut their costs by 70% since going from a VAN to AS2 with 20 of its 600 trading partners, according to Kathy Davis, a lead systems analyst at the Charleston-based grocer. In addition, the use of EDI is increasing. Ken Vollmer, an analyst at Cambridge Mass.-based Forrester Research, estimated that EDI represents 80% – 90% of the total business to business traffic, and the number and cost of EDI transactions is growing at 3 – 5% per year. At J.C. Penney, the growth rate was 17% from May of 2003 to May of 2004 as EDI was expanded into the logistics and transportation processes. For a supplier such as Coty to conduct business with a typical midrange customer over a VAN costs about $300 per month. “There seems to be a constant flow of requests for internal business owners as well as customers to increase the amount and type of electronic information exchanged using EDI and everyone wants automated, seamless interfacing of data” says Cynthia Wilson, EDI co-ordinator at Dallas based Morningstar Foods,. As retailers expand to EDI intensive initiatives such as VMI, CFPR and Scan based trading, the flow of business documents transmitted will expand even further in the future.

Another reason for the switch from VAN to Edi over the Internet using AS2 was for the speed and security of transmission. While EDI VAN’s employ a “store and forward” mailbox approach, which requires that trading partners sign on to a mailbox to receive their documents, direct connections using the Internet immediately transfer the document to your trading partner. When the Internet Engineering Task Force (IETF) defined the standard for EDI over the Internet (EDIINT) AS2, it allowed for direct connections that transfer securely (using HTTPS). The AS2 standard is a specification that describes how to create a connection and securely transport an EDI file over the Internet. AS2 provides security for the transport of HTTP packets through digital signatures and data encryption. AS2 also provides for non-repudiation - proof that a transaction was performed at a certain time and by legitimate parties - through the use of Message Delivery Notifications (MDN).

Another key reason that many retailers have come on board with AS2 is the critical mass of suppliers using AS2 to communicate. Driving the trend to Internet EDI were mandates from influential companies - including Wal-Mart which has required that all of their 14,000 suppliers communicate their EDI documents via AS2. The following is a partial list of large companies who are communicating via AS2 today:

Another reason for the move to AS2 was to be able to manage the movement of any business documents (not just EDI formatted documents). Although the AS2 standard has come from the EDI world, it is in fact payload agnostic and the message could be anything. It could be a private message format or could be one of the many XML based standards. The message could be a financial transaction between clients and brokers or banks and their clients; it could be confidential data between health care companies and insurance companies, it could be inter-store sales data or merchandize transfers. Spawned by major retailers’ endorsement of EDI-INT AS2 Internet transport technology and the recommendation that its suppliers move toward UCCnet’s GlobalRegistry for product item synchronization, most consumer packaged goods (CPG) organizations and retailers are seeking improvement in their B2Bi (Business to Business via internet) strategies and techniques. All of these documents which can not be transferred via traditional EDI VAN’s can be communicated via AS2. Companies are also starting to use AS2 to secure data as it moves within corporate boundaries - such as between legacy processing platforms.

Switching to an Internet based infrastructure for communications requires that a company have a solution that can duplicate the “management/audit” functionality of VAN’s. To understand this need, one must go back to the advent of EDI to understand the value proposition that EDI VAN’s made for their existence. At that time, there was a need for an infrastructure to communicate EDI documents (there was no Internet), plus they needed a way to manage the flow of EDI standard business documents between trading partners. In essence, the VAN provided the universal access to trading partners and a way for the retailer and supplier to exchange EDI only business documents and be confident that the EDI business document:

Large companies switching to communications over the Internet (B2Bi) have looked to community management products, such as Cleo’s VersaLex Exchange’sTM (VLExchange), which has a product vision as a powerful Trading Partner Community Management product. VLExchange was designed for mid-market companies to manage the movement of electronic business documents between themselves and their trading community. VLExchange uses Business Process Management (BPM) and web-services to provide companies with the ability to receive a consolidated view of the movement of business information from its internal systems to its trading partner community, a service greater than but including EDI. It provides a central dashboard to view, audit and manage the secure transfer of business documents internally and externally over the Internet, VANs or other specialized TCP/IP networks. Its immediate value proposition is to:

Companies are making the switch to EDI over the Internet using products such as VLExchange because they can integrate and manage electronic business document processes internally, and among trading communities while combining e-business process integration, trading community management, network configuration and management tools, and secure multi-protocol Internet communications required for hundreds and thousands of trading partners and customers while reducing their bottom line costs of doing business.

Click Here to return to SoftCare Home Page. .... SoftCare EDI Solution Page.

About SoftCare

1-888-SOFTCARE    info@softcare.com    (604) 983-8083    © 2004-2005 SoftCare EC Solutions